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Staff satisfaction in a long term care facility undergoing culture change

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dc.contributor.authorKnight, Kerri Lyn, author
dc.contributor.authorWood, Wendy, advisor
dc.contributor.authorSample, Pat, committee member
dc.contributor.authorVacha-Haase, Tammi, committee member
dc.date.accessioned2007-01-03T08:06:07Z
dc.date.available2007-01-03T08:06:07Z
dc.date.issued2012
dc.description.abstractAn instrumental case-study look at perceptions of staff satisfaction at a long-term care facility undergoing the process of implementing culture change reforms was presented. Participants included CNAs, RNs and LPNs, managers, and therapists and therapy aides who participated in homogeneous and heterogeneous forum group discussions. Dissatisfaction was found in the work environment, breakdown of communication, and perceptions of leadership; satisfaction was found in enforcement of accountability, successful communication, suggestions for improvement and meaningful work experiences. The main conclusion was that the opportunities for empowerment are vital to staff members' experience of satisfaction; specifically, supporting staff authority and acknowledging effort, implementing systematic communication, cultivating positive relationships, and implementing staff suggestions to optimizing psychological benefits of the work experience.
dc.format.mediumborn digital
dc.format.mediummasters theses
dc.identifierKnight_colostate_0053N_10889.pdf
dc.identifierETDF2012500058OCCT
dc.identifier.urihttp://hdl.handle.net/10217/65328
dc.languageEnglish
dc.language.isoeng
dc.publisherColorado State University. Libraries
dc.relation.ispartof2000-2019
dc.rightsCopyright and other restrictions may apply. User is responsible for compliance with all applicable laws. For information about copyright law, please see https://libguides.colostate.edu/copyright.
dc.subjectability focused
dc.subjectstaff satisfaction
dc.subjectperson centered
dc.subjectlong term care
dc.subjectculture change
dc.titleStaff satisfaction in a long term care facility undergoing culture change
dc.typeText
dcterms.rights.dplaThis Item is protected by copyright and/or related rights (https://rightsstatements.org/vocab/InC/1.0/). You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).
thesis.degree.disciplineOccupational Therapy
thesis.degree.grantorColorado State University
thesis.degree.levelMasters
thesis.degree.nameMaster of Science (M.S.)

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