Are they listening to us? : a comparison of student responses to traditional vs. user-generated marketing content
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Marketers for university housing departments use a variety of traditional and digital tools to promote positive attitudes and interest among prospective student residents. This study used one-on-one semi-structured qualitative in-depth interviews to explore perceptions and reactions of ten first-year students at Colorado State University. Students were shown two examples of traditional marketer-generated content, including a printed Housing Guide publication that all admitted first-year students receive by mail and a video on Housing & Dining Services' website that features a student-guided tour ...