A policy-capturing study of preferences for differing training factors
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The present study applied policy-capturing, a methodology in which subjects act as their own control, to assess the utility of 32 different training scenarios. These scenarios were composed from levels of four different cues, or components, of training: whether the trainee was a new hire or tenured employee, whether the training content taught human or technical skills, whether the training method was classroom-based, computer-based, a blend of the two, or mobile-based, and whether the learning occurred individually or as part of a group. These cues were fully crossed to build the scenarios, so ...