Too legit to quit? : how realistic job previews affect early turnover decisions
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Using an organizational sample of call center employees, the current study improved upon conceptual and methodological limitations of prior realistic job preview (RJP) and turnover research to conduct a more rigorous test of RJP effectiveness. Specifically, using both quantitative organizational human resources archival records and qualitative third-party exit interview data, it was expected that an RJP intervention would be related to (1) a decreased voluntary turnover rate, (2) an organizationally unavoidable voluntary exit reason or involuntary exit reason (versus an organizationally avoidable ...